Contact Support
Telephone Support for Marshal Product Line
- MailMarshal SMTP
- MailMarshal Exchange
- MailMarshal SPE
- MailMarshal SES
- WebMarshal
- Security Reporting Center
- Firewall Suite
Note: Phone support is generally available Monday to Friday during business hours in each region.
Customers with Premium support contracts are able to contact support at any time for critical issues. To learn more about support service levels, please see the Support Services page.
EMEA:
Support in this region is provided by your Marshal8e6 partner. If you need assistance locating your Marshal8e6 partner please contact Marshal 8e6 directly at: +44 (0)1256 848 076
Americas:
Phone Support: +1 713 682-1400
Asia-Pacific:
Support in this region is provided by your Marshal partner. If you need assistance locating your Marshal8e6 partner please contact Marshal8e6 directly at one of the following numbers:
- +64 (0)9 985 0531
- Australia (Toll Free): 1800 266 452
- New Zealand (Toll Free): 0800 554 445
Telephone Support for 8e6 Product Line
- R3000 Enterprise Filter
- Enterprise Reporter
- Threat Analysis Reporter
- Proxy Blocker Appliance
- Mobile Client
Phone support: +1 714 282 6111 or 877 369 8686 (toll free North America)
Email Support for all products:
Email support is available for all customers, including software evaluation customers.
- Email
support@marshal8e6.com
Please note that due to increased spam being sent to this address we have had to implement more aggressive spam detection measures. As a result, there is a small possibility of a legitimate support email being caught as a false positive. If you do not receive an acknowledgement of your email within 4 business hours please send another message or contact us using the telephone numbers above.
